Customer Support Executive

!!! NEW PROCESS !!!

Job Title: Customer Service Executive – Tata AIA (Email & Voice Process)

About the Role

We’re hiring for the Tata AIA Customer Service process, handling email and voice support. Candidates must have good communication skills and a customer-first attitude.

Key Responsibilities

Handle customer queries via email and voice channels.

Provide accurate product/policy information and ensure timely resolution.

Maintain records of all interactions and follow company compliance.

Eligibility

Education: HSC / Graduate (any stream)

Versant Score 5 – Mandatory

Good communication (English & Hindi) and typing skills

Freshers & experienced both can apply

Shift Timings

Voice: 7 AM – 10 PM (Day Rotational, Male & Female)

Email:

Male – 24/7 Rotational

Female – 7 AM – 9 PM

💰 Salary

Freshers: ₹25,000 CTC / ₹21,000 In-hand

Experienced: ₹28,500 CTC / ₹25,000 In-hand

📅 Training

Duration: 18 to 22 days (Paid)

Benefits

PF, ESIC, Gratuity & internal growth opportunities

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., One Point One Solutions Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at One Point One Solutions Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Flexible Shift.