Customer Support Executive

( Customer Support Executive – Razorpay Process/Tata Process )

Process:

~Razorpay/Tata Process

Employment Type:

~Full-time

Salary / CTC:

~Freshers: ₹25,000 CTC (₹20,000 Take Home)

~Experienced: ₹27,000 CTC (₹22,000 Take Home)

~1+ Years Exp: ₹30,000 CTC (₹25,000 Take Home)

Shift & Working Days:

~Shift: 8 AM – 8 PM (Any 9 hours)

~6 working days with 1 rotational weekly off

Experience Required:

~Freshers & Experienced candidates welcome

~1+ year relevant experience preferred for higher CTC

Educational Qualification:

~12th Pass / Graduate (Any Stream)

Age Limit:

~20-25

Required Skills & Competencies:

~Excellent verbal and written communication in English & Hindi

~Strong customer handling and problem-solving abilities

~Basic computer literacy (MS Office, typing, navigation, CRM tools)

~Ability to multitask in a high-volume environment

~Interpersonal skills and professional attitude

Nice-to-Have Skills:

~Experience in fintech or BPO customer support

~Familiarity with payment platforms and financial transactions

Roles & Responsibilities:

~Handle inbound and outbound queries for Razorpay services

~Provide clear, accurate, and timely information to customers

~Maintain CRM or tracking systems with customer interactions

~Escalate unresolved issues to the relevant department

~Follow process guidelines and quality standards

~Support the team in achieving daily and weekly targets

~Ensure compliance with company policies and KYC norms

Hiring Need:

~Immediate

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., One Point One Solution.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 99 Customer Support Executive at One Point One Solution
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.