Customer Relationship Manager

15,000 - 35,000 /month*

5zi Group

ITPL, Bangalore

₹10,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Telugu, Kannada

All Education levels

Females Only

6 days working | Day Shift

Internet Connection, Laptop/Desktop

Job Description

We are looking for a Customer Relationship Manager to join our team at 5zi Group to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15,000 - ₹35,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Relationship Manager job

Can freshers or experienced candidates apply for this Customer Relationship Manager role?
Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Customer Relationship Manager role.
What salary is offered for this Customer Relationship Manager job?
Ans : The salary for this Customer Relationship Manager job ranges between ₹15,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in ITPL, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Customer Relationship Manager job. Only female candidates can apply.
What does the role of Customer Relationship Manager involve?
Ans : As a Customer Relationship Manager, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Relationship Manager job is located in ITPL, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 0-3 years of experience is ideal for this Customer Relationship Manager job.
Why should you apply for this Customer Relationship Manager job?
Ans : This Customer Relationship Manager job offers a salary between ₹15,000-₹35,000 per month. This is a Full Time opportunity and has 50 openings available.