Customer Support Executive

We’re an online education company helping entrepreneurs and business owners scale faster and smarter. Through strategic guidance, live workshops, and practical content, we support ambitious individuals who are ready to break past their growth plateaus. Our brand is personal, bold, and practical—and our community reflects that. About the Role We’re looking for a female Community Manager who’s confident, proactive, and people-savvy. You’ll be the bridge between our brand and the entrepreneurs we serve. From managing our WhatsApp groups to driving Instagram engagement, you’ll ensure every community member feels seen, supported, and engaged. What You’ll Do ● Be the first point of contact for our community across WhatsApp, Instagram, and email ● Handle group onboarding, welcome messages, rules, and moderation ● Respond to DMs and comments promptly, maintaining our sharp and approachable tone ● Keep the energy alive in WhatsApp groups with updates, prompts, polls, and check-ins ● Coordinate live session reminders, announcements, and post-session follow-ups ● Gather and report community feedback to help improve products and sessions ● Build relationships with members and spot high-potential brand advocates ● Collaborate with content and growth teams to align on campaigns and messaging What We’re Looking For ● A female candidate with 1–3 years of experience in online community management or customer engagement ● Clear and confident communicator (both in English and Hindi preferred) ● Smart, empathetic, organized, and responsive ● Comfortable with tools like WhatsApp Business, Instagram, Google Sheets, and Notion ● Familiarity with entrepreneurship, business content, or online coaching spaces is a plus ● Someone who thrives in fast-paced, self-driven environments

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be All Education levels and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹23000 per month + Incentives that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Impulse Consultancy.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 2 Customer Support Executive at Impulse Consultancy
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.