About Transcom:
Transcom is a global leader in customer experience services, providing customer care, sales, and technical support across diverse industries. We are committed to innovation, diversity, and a collaborative work culture. Join our team in Pune and be part of a company that prioritizes growth and opportunity.
Role Overview:
As a Customer Support Advisor – Insurance Sales, you will be responsible for engaging with customers over the phone, understanding their needs, and offering suitable insurance products. This is an advisory sales role that requires a consultative approach to selling while ensuring an excellent customer experience.
Key Responsibilities:
Proactively communicate with customers via calls to understand their insurance needs
Recommend and sell appropriate insurance products
Address customer inquiries and offer accurate information and guidance
Handle objections and close sales effectively
Escalate complex issues to relevant departments when necessary
Maintain detailed records of interactions and sales made
Work towards individual and team sales targets
Candidate Requirements:
Excellent spoken English (must meet Versant Level 5 or above)
Bachelor’s degree in any discipline
Strong communication and persuasion skills
Customer-centric attitude with a passion for sales
Preferred: Experience in customer service or insurance sales
Freshers with excellent communication skills are also welcome
Compensation & Benefits:
Salary: ₹25,000 to ₹31,000 CTC per month (based on experience and qualifications)
Energetic and supportive work environment
Clear career growth paths within a global organization
Comprehensive sales and product training provided
Work Location:
TRANSCOM INDIA
Team Vertex Cosmos Pvt. Ltd.
Office No. 1501 & 1508, Nyati Enthral,
S. No. 12/1A, Mundhwa-Kharadi Bypass,
Kharadi South Main Road, Kharadi,
Pune, Maharashtra 411014
Contact - HR Bharti
7709613125