Customer Relationship Executive

Job Title: Customer Support Executive – Female (Construction Equipment Industry)

Location: Bangalore, Karnataka
Employment Type: Full-Time
Industry: Construction Equipment / Heavy Machinery
Experience: 1–5 years (experience in construction, industrial equipment, or B2B sales preferred)
Working Hours: Day Shift (Monday to Saturday)

Key Responsibilities:

• Customer Interaction & Relationship Management:

  • Serve as the primary point of contact for customers, addressing inquiries and providing product information.

  • Maintain and nurture long-term relationships with clients to ensure repeat business.

• Sales Support:

  • Assist the sales team in lead qualification and follow-up.

• Invoice & Documentation Management:

  • Prepare and manage invoices, ensuring accuracy and timely dispatch to clients.

  • Maintain records of transactions and support documentation for audits.

• Customer Feedback & Issue Resolution:

  • Collect and analyze customer feedback to improve service quality.

  • Address and resolve client complaints promptly, adhering to company policies.

• Reporting & Coordination:

  • Generate regular reports on customer interactions, sales support activities, and invoice statuses.

  • Collaborate with the logistics and finance teams to streamline operations.

Qualifications & Skills:

• Education:

  • Bachelor’s degree in Business Administration, Commerce, or a related field.

• Experience:

  • 1–5 years in customer support, sales coordination, or related roles within the construction or heavy machinery industry.

• Technical Skills:

  • Proficiency in MS Office Suite (Word, Excel, Outlook).

  • Familiarity with CRM software and invoicing systems.

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be Graduate and above and above with 2 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹22000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., ANUGRAHA CONSTRUCTION EQUIPMENT SERVICES & SUPPORT PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 1 Customer Relationship Executive at ANUGRAHA CONSTRUCTION EQUIPMENT SERVICES & SUPPORT PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Day Shift.