Customer Relationship Associate

Pay: ₹20,000.00 - ₹22,000.00 per month

Job description:

Job Title: Customer Care Executive (CSE)
Company: [Healthcare Company ]
Location: Santacruz East, Mumbai
Work Mode: Work from Office

About the Role:
We are looking for Customer Care Executives to join our healthcare company. Your main job will be to talk to customers on calls, help them with their questions, and update their details in the system. This is an office job and a good opportunity for freshers to start their career in the healthcare field.

No of Requirement : 4 People

We are looking for 4 people:

• CRM _Telugu Language– 1 position

• CRM_ Bengali Language – 1 position

• CRM_ Kannada Language – 1 position

  What You Will Do:

• Talk to customers politely in their language and help them with their queries.

• Give correct information about healthcare products or services.

• Update customer details and call notes in the computer.

• Follow up with customers when needed.

• Work with the team to solve customer issues.

• Keep a positive and helpful attitude in all calls.

Who Can Apply:

• Education: Graduate in B.Pharm or pharmacy-related experience mandatory

• Experience: Fresher or up to 6 months experience.

• Good communication skills and basic computer knowledge.

• Should be polite, patient, and willing to learn.

• Ready to work 6 days a week (day shift).

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.