Customer Relationship Associate

16,000 - 30,000 /month

Icici Lombard General Insurance Co Limited

Vashi, Navi Mumbai

1 - 6 years Experience in Customer Support / TeleCaller

Replies in 24hrs

25 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Health/ Term Insurance

Graduate and above

Females Only

5 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

🚀 WE’RE HIRING | ICICI LOMBARD GENERAL INSURANCE 🚀

Vertical CRT (Customer Relationship Team)

🔹 Designation: Customer Relationship Manager (CRM)

🔹 Process: 100% Voice | Inbound Calling

✅ REQUIREMENTS:

Graduation Mandatory
Excellent communication skills
Good Thought Process

💼 Job Responsibilities:

✔️ Handle customer queries & concerns over calls

✔️ Provide accurate information and resolution

✔️ Ensure excellent customer experience

💰 Salary Package:

✨ Fresher: ₹16,000 (In-hand) | CTC: ₹2.50 LPA

✨ Experienced: Up to ₹30,000 (In-hand) | CTC: ₹4.1 LPA

📌 Salary depends on years of experience & last drawn CTC

Shift Timings (9.5 hrs. shift – rotational):

👨 Male Candidates:

➡️ Between 7:00 AM – 12:30 AM (Night Shifts 24x7)

👩 Female Candidates:

➡️ Between 7:00 AM – 8:30 PM (Any 9.30 hrs. shift) Rotational

Week Offs:

✅ 5 Days Working

✅ 2 Days Rotational Week Offs

Age Limit- Min 20 to max 32
Contact Hr Geetanjali- 9324164944.

Job Location: Vashi, Navi Mumbai Office Address:13th Floor, Vishwaroop IT Park, Behind Raghuleela Mall, Opp. Vashi Station, Sector 30, Vashi, Navi Mumbai – 400705

Interview rounds:

1. HR

2. Assessment

3. Operation Manager Round

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Relationship Associate job

What is the eligibility criteria to apply for this Customer Relationship Associate job?
Ans: The candidate should be Graduate and above and above with 1 - 6 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹16000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Relationship Associate job?
Ans: This Customer Relationship Associate job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Relationship Associate job?
Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., Icici Lombard General Insurance Co Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Associate role?
Ans: There is an immediate opening of 25 Customer Relationship Associate at Icici Lombard General Insurance Co Limited
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Associate job?
Ans: This Customer Relationship Associate job has Rotational Shift.