Customer Care Service

15,600 - 23,200 /month

Dig Virtual

Sholinganallur, Chennai

Freshers in Customer Support / TeleCaller

Replies in 24hrs

12 Openings

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: B2B Sales

Languages: Tamil

Graduate and above

All genders

5 days working | Day Shift

PAN Card, Aadhar Card

Job Description

We are looking for a Customer Care Service to join our team at Dig Virtual. The role offers ₹15600 - ₹23200 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Service job

What is the eligibility criteria to apply for this Customer Care Service job?
Ans: The candidate should be Graduate and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15500 - ₹23000 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Customer Care Service job?
Ans: This Customer Care Service job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Care Service job?
Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., Dig Virtual.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Service role?
Ans: There is an immediate opening of 12 Customer Care Service at Dig Virtual
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Service job?
Ans: This Customer Care Service job has Day Shift.

Other Details

No. Of Working Days

Skills Required

Non-voice/Chat Process

Shift

Day

Salary

₹ 15600 - ₹ 23200

Regional Languages

Tamil

English Proficiency

Yes

Contact Person

Balasubramanian V

Interview Address

1st Floor, 3rd Cross Rd, Omkar Nagar, Arekere, Bengaluru, Karnataka 560076

Posted 10+ days ago

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Job Hai > Jobs in Chennai > Customer Support / TeleCaller Jobs in Chennai > Customer Care Service