Customer Care Service

1) Custom Clearance Customer Service.

1. Co-ordination with Key Accounts Importers;
2. Co-ordination with shipping companies for getting Vessel ETA and IGM details, Invoices;
3. Co-ordination with Documentation Dept., Customs and Docks Executives , transport division;
4. Maintaining track record from vessel arrival/departure to the delivery of the each consignment;
5. Looking that all the documents , BOE , delivery order is kept ready in time;
6. Updating & Reporting DSR’s on daily basis on Import Documentation handling and clearance of consignment to higher authorities and clients;
7. Focus on 1 days clearance Target for Air Shipment and 3 days for Sea Shipments;
8. Follow standards for clearance of cargo at port and benchmark the same constantly;
9. Ensure all invoicing approval from the client (Such as Demurrage, detention etc. )  are provided to the revenue team within 1 day after clearance of the shipment;
10. Respect & Maintain Company’s Policies and Commitments;
11. Work towards the delight of the client you handled;
12. You shall perform jobs which are incidental to or connected with above functions and which I am capable of handling, and any other tasks being assigned to you from time to time.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Service job

1. What is the eligibility criteria to apply for this Customer Care Service job?
   Ans: The candidate should be Graduate and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹40000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Service job?
   Ans: This Customer Care Service job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Service job?
   Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., CAPRICORN LOGISTICS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Service role?
   Ans: There is an immediate opening of 2 Customer Care Service at CAPRICORN LOGISTICS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Service job?
   Ans: This Customer Care Service job has Day Shift.