Customer Care Service

salary 15,000 - 25,000 /month
company-logo
job companyApple Energy Private Limited
job location Belapur, Navi Mumbai
job experience6 - 36 months Experience in Customer Support / TeleCaller
Replies in 24hrs
1 Opening
full_time Full Time

Skills Required

Query Resolution

Job Highlights

qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
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Job Benefits: Insurance, PF
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PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Service coordinator to join our team at Apple Energy Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Automotive Battery tester/charger.

The role offers an attractive in-hand salary of ₹15000 - ₹25000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Service job

  1. What is the eligibility criteria to apply for this Customer Care Service job?
    Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Customer Care Service job?
    Ans: This Customer Care Service job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Service job?
    Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., APPLE ENERGY PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Service role?
    Ans: There is an immediate opening of 1 Customer Care Service at APPLE ENERGY PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Service job?
    Ans: This Customer Care Service job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Insurance

Skills Required

Query Resolution, Client handling, Quotations, CRM, Payment followups

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 25000

English Proficiency

Yes

Contact Person

Mamata Sahoo

Interview Address

4th Floor, Office No 416, Hilton Centre
Posted 12 hours ago
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