International Travel Consultant

30,000 - 38,000 /month*

Sutherland Global Services

Belapur, Navi Mumbai

₹4,000 incentives included

6+ months Experience in Customer Support / TeleCaller

35 Openings

Incentives included

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

Sr. Ticketing Executive / Travel Consultant, you’ll play a key role in managing travel bookings, ensuring compliance with airline policies, and providing high-quality customer support. The ideal candidate will have a strong command of GDS platforms and a proactive approach to resolving complex travel queries.

Key Responsibilities

Manage international and domestic ticketing through Amadeus systems.

Handle ADM, exchanges, refunds, and reissuances accurately and efficiently.

Ensure all bookings comply with airline and company policies.

Provide prompt and professional customer service to clients and partners.

Coordinate with internal departments for smooth travel operations.

Monitor and maintain data accuracy in booking and reporting systems.

Support quality control checks and assist with audit-related requirements.

Required Skills & Qualifications

Minimum 6 months of experience in the travel or airline domain (corporate or agency).

Proficiency in Amadeus GDS platforms (hands-on ticketing experience mandatory).

Excellent communication and interpersonal skills.

Strong attention to detail with the ability to multitask in a fast-paced environment.

Knowledge of ADM processes, reissues, and fare rules.

Comfortable with assessments: SHL (Svar & Writex) and GDS skill evaluation.

Feel free to call us if you have any doubts 8271273330

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this International Travel Consultant job

What qualifications and experience are required for this International Travel Consultant position?
Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience and skills like International Calling.
What is the salary and job type for this role?
Ans : The salary for this International Travel Consultant job ranges between ₹30,000-₹38,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Travel Consultant job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Belapur, Mumbai.
How many openings are available for this position?
Ans : There are 35 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Travel Consultant job is open for both male and female candidates.
What are the key responsibilities of this International Travel Consultant job?
Ans : As a International Travel Consultant, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International Travel Consultant job is located in Belapur, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along with 1-7 years of experience is ideal for this International Travel Consultant job.
Why should you apply for this International Travel Consultant job?
Ans : This International Travel Consultant job offers a salary between ₹30,000-₹38,000 per month. This is a Full Time opportunity and has 35 openings available.