Customer Care Officer

15,000 - 20,000 /month

Xpert Car Care

Vanuvampet, Chennai

6 - 36 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Industry Type: B2C Sales

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Customer Care Officer to join our team at XPERT CAR CARE. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹15000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Officer job

What is the eligibility criteria to apply for this Customer Care Officer job?
Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Customer Care Officer job?
Ans: This Customer Care Officer job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Officer job?
Ans: No, there is no fee applicable for applying this Customer Care Officer job and during the employment with the company, i.e., Xpert Car Care.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Officer role?
Ans: There is an immediate opening of 2 Customer Care Officer at Xpert Car Care
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Officer job?
Ans: This Customer Care Officer job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Computer Knowledge, Domestic Calling, International Calling

Shift

Day

Contract Job

Salary

₹ 15000 - ₹ 20000

English Proficiency

Contact Person

HR Team

Interview Address

Vanuvampet, Chennai, Tamil Nadu 600091

Posted 10+ days ago

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Job Hai > Jobs in Chennai > Customer Support / TeleCaller Jobs in Chennai > Customer Care Officer