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Customer Care Officer

salary 16,999 - 49,999 /month
company-logo
job companySrs Travels And Logistics Private Limited
job location Thiruvanmiyur, Chennai
job experienceFreshers in Customer Support / TeleCaller
32 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
sales
Languages: Tamil
qualification
10th Pass and above
gender
All genders
jobShift
5 days working | Day Shift

Job Description

We are looking for a Customer Care Officer to join our team at Srs Travels And Logistics Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹16999 - ₹49999 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Officer job

  1. What is the eligibility criteria to apply for this Customer Care Officer job?
    Ans: The candidate should be 10th Pass and above and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹16500 - ₹49500 per month that depends on your interview. It's a Full Time job in Chennai.
  3. How many working days are there for this Customer Care Officer job?
    Ans: This Customer Care Officer job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Officer job?
    Ans: No, there is no fee applicable for applying this Customer Care Officer job and during the employment with the company, i.e., Srs Travels And Logistics Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Officer role?
    Ans: There is an immediate opening of 32 Customer Care Officer at Srs Travels And Logistics Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Officer job?
    Ans: This Customer Care Officer job has Day Shift.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

5

Shift

Day

Salary

₹ 16999 - ₹ 49999

Regional Languages

Tamil

English Proficiency

Yes

Contact Person

Raghavendra

Interview Address

321,Tippu Sultan Palace Rd, opposite Bangalore Medical college
Posted 10+ days ago
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