Customer Support Executive

18,000 - 25,000 /month

Gn Interactive Private Limited

Adyar, Chennai

1 - 3 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Contract

Skills Required

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi, Tamil

Graduate and above

All genders

6 days working | Day Shift

Job Description

Your Mission is to be: Roles & Responsibilities ● Lead & Manage Teams Oversee customer support and sales support teams, driving performance, accountability, and collaboration while maintaining service quality and team morale. ● Customer Escalation & Experience Handle complex escalations and directly engage with customers when needed to ensure timely resolution and a positive end-to-end experience. ● Sales Support & Conversions Guide the team in lead handling, follow-ups, and outbound engagement to improve conversions while keeping a customer-first approach. ● Process & Performance Optimization Improve workflows, turnaround time, and efficiency by identifying gaps and implementing data-driven process improvements. ● Monitoring & Reporting Track KPIs, customer trends, and CRM data, and share actionable insights and performance reports with management. ● Training & Team Development Coach, train, and mentor team members to strengthen communication, product knowledge, and customer handling skills. You’re probably a match if you have: Required Qualifications ● Experience 3+ years in customer or sales support, including at least 1 year in a leadership role managing

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Executive job

Who is eligible to apply for this Customer Support Executive job at Gn Interactive Private Limited?
Ans : Candidates should have a Graduate and above qualification and skills like Domestic Calling, Non-voice/Chat Process for this Customer Support Executive job offered by Gn Interactive Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹25,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Adyar, Chennai.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 10 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Domestic Calling, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Adyar, Chennai.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Domestic Calling, Non-voice/Chat Process with 1-3 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹18,000-₹25,000 per month. This is a Full Time job and has 10 openings.