Customer Support Executive

20,000 - 35,000 /month*

Casagrand

Thiruvanmiyur, Chennai

₹5,000 incentives included

1 - 6+ years Experience in Customer Support / TeleCaller

90 Openings

Incentives included

Full Time

Job Highlights

Industry Type: Real Estate

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Meal, PF

Job Description

We are looking for a Customer Support Executive to join our team at casagrand. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹20000 - ₹35000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Regards,
Jeeviya M
84280 65584

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Executive job

Who is eligible to apply for this Customer Support Executive job at Casagrand?
Ans : Candidates should have a Graduate and above qualification for this Customer Support Executive job offered by Casagrand.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹35,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thiruvanmiyur, Chennai.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 90 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Thiruvanmiyur, Chennai.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹20,000-₹35,000 per month. This is a Full Time job and has 90 openings.