Customer Care Manager

20,000 - 45,000 /month*

Abt Maruti

Valipalayam, Tirupur

₹5,000 incentives included

6+ months Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Automobile

Languages: Tamil

All Education levels

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Customer Care Manager to join our team at Abt Maruti. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Automobile. The role offers ₹20000 - ₹45000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Care Manager job

What is the eligibility criteria to apply for this Customer Care Manager job?
Ans: The candidate should be All Education levels and above with 6 months - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹45000 per month + Incentives that depends on your interview. It's a Full Time job in Tirupur.
How many working days are there for this Customer Care Manager job?
Ans: This Customer Care Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Manager job?
Ans: No, there is no fee applicable for applying this Customer Care Manager job and during the employment with the company, i.e., Abt Maruti.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Manager role?
Ans: There is an immediate opening of 5 Customer Care Manager at Abt Maruti
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Manager job?
Ans: This Customer Care Manager job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

Benefits

PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

Salary

₹ 20000 - ₹ 45000

Regional Languages

Tamil

English Proficiency

Yes

Contact Person

Shenbagadevi G

Posted 10+ days ago

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Job Hai > Jobs in Tirupur > Customer Support / TeleCaller Jobs in Tirupur > Customer Care Manager