Back Office Assistant

18,000 - 25,000 /month

Connect To Create

Rakkiyapalayam, Tirupur

Freshers in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Aadhar Card

Job Description

We are looking for a Back Office Assistant to join our team at Connect To Create to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹18000 - ₹25000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Back Office Assistant job

Can freshers or experienced candidates apply for this Back Office Assistant role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Back Office Assistant role.
What salary is offered for this Back Office Assistant job?
Ans : The salary for this Back Office Assistant job ranges between ₹18,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Back Office Assistant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Rakkiyapalayam, Tirupur.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Back Office Assistant job is open for both male and female candidates.
What does the role of Back Office Assistant involve?
Ans : As a Back Office Assistant, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Back Office Assistant job is located in Rakkiyapalayam, Tirupur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along is ideal for this Back Office Assistant job.
Why should you apply for this Back Office Assistant job?
Ans : This Back Office Assistant job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 20 openings available.