We are looking for a Tele calling to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to ESI. The role offers ₹15000 - ₹20000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Tele calling job
Can freshers or experienced candidates apply for this Tele calling role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Tele calling role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Tele calling position.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Perumanallur Road, Tirupur.
How many vacancies are there for this Tele calling job?
Ans : There are 20 vacancies for this Tele calling role.
Is this job open for all genders?
Ans : Yes, this Tele calling job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Tele calling position is Perumanallur Road, Tirupur.
What makes this Tele calling job a good opportunity?
Ans : This Tele calling job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 20 openings.