Customer Care Executive

JOB DESCRIPTION FOR CUSTOMER EXPERIENCE EXECUTIVE

Organization details:

Organization Name Testudo Services LLP – 3rd Party payroll of Veritas Logistics Pvt. Ltd.

Job Title Customer Experience

Executive

Job location/ Address Mumbai

Role details:

Job Definition/Purpose Supporting Key Account Executive and handling documentation

Job reports to Key Account Executive

No. of Candidates

Required

10

Gender Male and Female

Required Qualification HSC and above Required Experience

1 to 2 yrs from 3PL,

Warehousing, Custom

Clearance, Fright

Forwarding

Responsibility

Deliverables

 Inward and Outward process in the software

 DSR updation

 Liaise with Corporate Accounts Executive, Warehouse team,

Customs team, Excise personnel

 Ensure Inward and Outward TATs are met.

Key Stakeholders Key Account Executive

Measurement Metrics

KPI

Desired

traits/competencies

 Applicants must be able to operate Microsoft Word and

Excel programs efficiently.

 Experience of a WMS/ERP is an advantage

 Good communication skills

 Good Listening

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Veritas Logistics.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at Veritas Logistics
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.