Customer Care Executive

15,000 - 20,000 /month

Sacred Mind Infotech Private Limited

BRS Nagar, Ludhiana

0 - 6 months Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

International Calling

Query Resolution

Job Highlights

Industry Type: Logistics

Languages: Hindi, Punjabi

Graduate and above

All genders

6 days working | Night Shift

Job Benefits: Meal

PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Ludhiana.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Sacred Mind Infotech Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 20 Customer Care Executive at Sacred Mind Infotech Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Night Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

6 days working

Benefits

Meal

Skills Required

International Calling, Query Resolution

Shift

Night

Contract Job

Salary

₹ 15000 - ₹ 20000

Regional Languages

Hindi, Punjabi

English Proficiency

Contact Person

HR Team

Posted 10+ days ago

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