Customer Care Executive

📢 Job Opening: Customer Support + Marketing Assistant (E-commerce Brand)

📍 Location: Ghatkopar East, Mumbai
💰 Salary: ₹8,000/month
🕘 Work Type: Full-time | In-office
Requirement: Must have personal laptop

About the Role:

We are looking for a responsible, multi-tasking team member to handle customer support as the main responsibility, along with supporting daily marketing activities. This role is perfect for someone who wants to work in a fast-paced D2C brand environment and is comfortable juggling multiple tasks.

Main Responsibilities:

👩‍💻 Customer Support (Primary Work)

• Respond to customer emails regarding orders, returns, cancellations, and product queries

• Handle Instagram DMs, comments, and WhatsApp queries politely and promptly

• Maintain proper daily records of issues and resolutions

Additional Marketing Tasks:

📈 Marketing Support (Secondary Work)

• Assist in creating social media content using AI tools (images, reels, captions)

• Collaborate with influencers by managing replies and basic coordination

• Help with Shopify product listing — images, titles, and descriptions

• Post and schedule basic Instagram content

• Conduct simple competitor research or hashtag research when needed

What We’re Looking For:

• Basic computer and internet knowledge is a must

• Good English & Hindi communication skills (written and verbal)

• Should be organized, punctual, and ready to learn

• Ability to multi-task and stay calm under pressure

• Interest in social media or e-commerce marketing is a plus

• Freshers can apply if willing to take responsibility and grow

Perks:

• Get hands-on experience in both customer service and digital marketing

• Friendly team, learning-focused culture

• Long-term career opportunity in a growing D2C brand

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹8000 - ₹10000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., HOUSE OF KIMTI CREATIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 5 Customer Care Executive at HOUSE OF KIMTI CREATIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Flexible Shift.