Customer Care Executive

💼 Job Title: Customer Support Executive – UK Voice Process

🏢 Company: Firstsource Solutions Ltd.

📍 Location: Brookfield, Bangalore

🕓 Shift: UK Shift (Night Shift)

🚖 Transport: One-way cab provided

💰 Salary: Up to ₹26,000 per month

Job Description:

We are hiring enthusiastic and customer-focused individuals for our UK Voice Process at Firstsource Solutions. The role involves interacting with UK-based customers to resolve queries, provide information, and deliver exceptional service over calls.

Key Responsibilities:

• Handle inbound and outbound customer calls for the UK process.

• Provide accurate information and effective solutions to customer issues.

• Maintain a high level of professionalism and empathy during all interactions.

• Update call logs and customer details in the system accurately.

• Achieve daily, weekly, and monthly targets as set by the process.

Requirements:

• Excellent verbal communication skills in English.

• Minimum qualification: PUC / Diploma / Any Graduate.

• Comfortable working in night shifts (UK Shift).

• Freshers and experienced candidates are welcome.

• Good interpersonal and problem-solving skills.

Benefits:

• One-way cab facility provided.

• Attractive salary package up to ₹26,000.

• Performance-based incentives.

• Friendly and growth-oriented work environment.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹26000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Hellowork Consultants.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 99 Customer Care Executive at Hellowork Consultants
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Night Shift.