Telecollection

18,000 - 25,000 /month

Nextgen Hr Service

Brookefield, Bangalore

0 - 3 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: B2C Sales

Languages: Hindi, Bengali

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance

Job Description

We are looking for a Telecollection to join our team This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹18000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Telecollection job

Can freshers or experienced candidates apply for this Telecollection role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Telecollection role.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹25,000 per month in this Telecollection position.
What shift and timings does this job follow?
Ans : This Telecollection job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Brookefield, Bangalore.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecollection job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecollection, you will work on skills like Domestic Calling.
Where is this job located?
Ans : This Telecollection job is located in Brookefield, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 0-3 years of experience is ideal for this Telecollection job.
Why should you apply for this Telecollection job?
Ans : This Telecollection job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.