Customer Care Executive

🚨 *We’re Hiring: Customer Support Executives (Females Only)* 🚨

📍 *Location:* Kondapur, Hyderabad

🕒 *Experience:* 1–3 years in *customer service*, preferably in the *facilities or housekeeping* industry

💼 *Client:* One of our key partners in the *facility management sector*

Are you passionate about delivering exceptional customer service? Join our dynamic team and help streamline resident support for one of our leading clients in the *Urban Klean* ecosystem.

🔑 Key Responsibilities:

* Handle customer queries via *phone, WhatsApp, and email*

* Assist residents in booking services through the *Urban Klean app/portal*

* Ensure timely updates, issue resolution, and escalation where needed

* Maintain daily service logs

🧠 Must-Have Skills:

* Fluency in *English, Hindi, and Telugu*

* Strong *communication* and *interpersonal skills*

* Prior experience in *customer service / facilities management / housekeeping*

💻 Good to Have:

* Working knowledge of *MS Office & CRM tools*

* Ability to multitask in a *fast-paced environment*

📈 KPIs You'll Own:

* *First-response time* to customer queries

* *Complaint resolution rate*

* *Customer satisfaction* and feedback

👩 *Gender:* Female candidates only

📅 *Joining:* Immediate

💰 *Salary:* ₹18,000 – ₹20,000/month

📢 *Openings:* 10 positions

If you or someone you know fits this profile, we'd love to hear from you!

📩

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., GUNNAM ASSOCIATES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at GUNNAM ASSOCIATES
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.