Customer Care Executive

We are looking for an experienced Game Support Specialist with prior experience in player/customer support. He/she will be the point of contact for the players ensuring smooth gaming experience.

Job Location: Navi Mumbai (Belapur) 

Responsibilities:  

• Provide prompt and effective support to players via email or any other medium and solve the issues/queries.

• Be responsible to deliver player feedback and bugs reported by players to our game teams and support them to provide solutions.

• Ensure high customer satisfaction and adhere to minimal response time.

• Setup processes and create & maintain FAQs.

• Gather player feedback and share insights with the product and design teams.

Required: 

• Exp: 0-2 years in customer support.

• Bachelor’s degree in any discipline.

• Strong written and verbal communication skills.

• Familiarity with CRM or ticketing tools.

• Passion for gaming.  

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be All Education levels and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹34000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Gametion Technologies Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 1 Customer Care Executive at Gametion Technologies Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.