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Customer Care Executive

salary 15,000 - 30,000 /month
company-logo
job companyCreditmantri Finserve Private Limited
job location Mount Road, Chennai
job experience0 - 2 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: Banking
sales
Languages: Hindi, Tamil
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

Responsibilities

·       Perform inbound and outbound customer calls

·       Explain and counsel customers to repay the overdues

·       Ensure 100% 1st call to customer within 12 hours

·       Achieve collections & calling parameters as per the company standard

·       Understand credit concerns customers have when their loan or credit card gets rejected

·       Introduce CreditMantri and describe the services we do

·       Provide Service Plan options on how customers can improve their score and become loan eligible

Co-ordinate with operations department on successful repayment & resolution of negative issues pertaining to credit bureaus

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Chennai.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Creditmantri Finserve Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 25 Customer Care Executive at Creditmantri Finserve Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6 days working

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 30000

Regional Languages

Hindi, Tamil

English Proficiency

No

Contact Person

Ramadoss

Interview Address

Mount Road, Chennai
Posted 10+ days ago
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Job Hai > Jobs in Chennai > Customer Support / TeleCaller Jobs in Chennai > Customer Care Executive