Customer Care Executive

Responsibilities

·       Perform inbound and outbound customer calls

·       Explain and counsel customers to repay the overdues

·       Ensure 100% 1st call to customer within 12 hours

·       Achieve collections & calling parameters as per the company standard

·       Understand credit concerns customers have when their loan or credit card gets rejected

·       Introduce CreditMantri and describe the services we do

·       Provide Service Plan options on how customers can improve their score and become loan eligible

Co-ordinate with operations department on successful repayment & resolution of negative issues pertaining to credit bureaus

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Creditmantri Finserve Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 25 Customer Care Executive at Creditmantri Finserve Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.