Collection Executive

About Collectius 

Collectius is one of South East Asia’s leading Fintech company in the debt management industry, with operations in Indonesia, Philippines, Singapore, Malaysia, Thailand, Vietnam and India. We are using technology and empathy to create the best customer experience and operational excellence to support our 5.5 million customers in becoming debt free. 

Together with IFC (a  member  of  the  World  Bank  Group  and  minority  shareholder  in  Collectius), Collectius is actively working on improving industry practices and promoting best resolution practices. As an example, Collectius has implemented a company policy that replaced the word 'debtor' –a term that has been traditionally perceived to be negative –with 'customer’. 

Currently Collectius manages 6.6 billion USD outstanding debt from 100+ clients across banking and financial institutions. To support our hyper-growth ambitions, we are looking for high performers who want to grow the business with us! 

Overview 
We   are   looking   for   a   hands-on, proactive Mediator who is enthusiastic about making a difference in an ever-growing organization. This role will report to the Operation Manager 

Primary Objective: 

Daily action of 100 outgoing call to debtors for negotiating repayment arrangements. 

· Contribute to the achievement of the team target set by respective clients. 

· To achieve 100% non-complaint to be in line with organization goal. 

· To ensure daily follow up of PTP and escalation of all assigned cases. 

· To participate and feedback constantly in process improvement that could increase collection figures of assigned portfolio. 

· Liaise with the Operations Support staff on urgent portfolio matters. 

· Maintains close relationship with other officers of the Portfolio to enhance collection. 

  
Requirements: 

·         At least Diploma / Graduate from relevant field 

·         Financial industry background is must. 

·         Able to speak persuasively and listen critically.  

·         Negotiation skills will be an extra requirement.  

·         Ability to inspire and motivate other.  

·         DRA certification is required.

·         Candidates must be proficient in at least two of the following regional languages: Tamil, Hindi, Telugu, Marathi, Bengali, Malayalam, or Odia (Oriya)etc.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Collection Executive job

1. What is the eligibility criteria to apply for this Collection Executive job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹32000 per month + Incentives that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Collection Executive job?
   Ans: This Collection Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Collection Executive job?
   Ans: No, there is no fee applicable for applying this Collection Executive job and during the employment with the company, i.e., COLLECTIUS CMS INDIA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Collection Executive role?
   Ans: There is an immediate opening of 25 Collection Executive at COLLECTIUS CMS INDIA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Collection Executive job?
   Ans: This Collection Executive job has Day Shift.