Business Development Manager

16,000 - 52,500 /month*

Tata Aia

Dalhousie, Kolkata

₹21,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

99 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Life Insurance

Languages: Hindi, Bengali

All Education levels

All genders

5 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Business Development Manager to join our team at TATA AIA. The role offers ₹16000 - ₹52500 and involves managing customer calls, delivering outstanding customer service related to Life Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Business Development Manager job

What is the eligibility criteria to apply for this Business Development Manager job?
Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹16000 - ₹52500 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Business Development Manager job?
Ans: This Business Development Manager job will have 5 working days.
Are there any charges applicable while applying or joining this Business Development Manager job?
Ans: No, there is no fee applicable for applying this Business Development Manager job and during the employment with the company, i.e., Tata Aia.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Business Development Manager role?
Ans: There is an immediate opening of 99 Business Development Manager at Tata Aia
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Business Development Manager job?
Ans: This Business Development Manager job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

5 days working

Benefits

Insurance, PF, Medical Benefits

Skills Required

Domestic Calling, Domestic Calling, Domestic Calling, Domestic Calling, Query Resolution, Query Resolution, Query Resolution, Query Resolution, Non-voice/Chat Process, Non-voice/Chat Process, Non-voice/Chat Process, Non-voice/Chat Process, Problem solving, Castomar Comunication

Shift

DAY

Contract Job

Salary

₹ 16000 - ₹ 52500

Regional Languages

Hindi, Bengali

English Proficiency

Yes

Contact Person

Shyaam Prasad Patra

Interview Address

Dalhousie, Kolkata

Posted 18 hours ago

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Job Hai > Jobs in Kolkata > Customer Support / TeleCaller Jobs in Kolkata > Business Development Manager