Customer Support Team Leader

salary 15,000 - 85,000 /month*
company-logo
job companyHdfc Life
job location Bhawanipore, Kolkata
incentive₹50,000 incentives included
job experience0 - 6+ years Experience in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: Health/ Term Insurance
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Day Shift
star
Smartphone, Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Support Team Leader to join our team at at Hdfc Life. The role focuses on expanding the client base, meeting revenue targets, and ensuring exceptional customer satisfaction. The position offers ₹15000 - ₹100000 and opportunities for career growth.

Key Responsibilities:

  • Research and identify new client opportunities in the market.
  • Build strong, professional relationships with clients through regular communication.
  • Promote product and service offerings that align with customer needs.
  • Collaborate with internal teams to ensure seamless delivery of services.
  • Monitor industry trends to adapt strategies and stay competitive.
  • Provide regular feedback and insights to the management team.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. Strong interpersonal skills, the ability to close deals effectively, and a customer-focused approach are also essential for this role.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Team Leader job

  1. What is the eligibility criteria to apply for this Customer Support Team Leader job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6+ years Experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹85000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
  3. How many working days are there for this Customer Support Team Leader job?
    Ans: This Customer Support Team Leader job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Team Leader job?
    Ans: No, there is no fee applicable for applying this Customer Support Team Leader job and during the employment with the company, i.e., Hdfc Life.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Team Leader role?
    Ans: There is an immediate opening of 10 Customer Support Team Leader at Hdfc Life
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Team Leader job?
    Ans: This Customer Support Team Leader job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, Meal, Insurance, PF, Medical Benefits

Skills Required

Lead Generation, Convincing Skills, Cold Calling

Contract Job

No

Salary

₹ 15000 - ₹ 85000

English Proficiency

Yes

Contact Person

Kunal Dutta

Interview Address

Bhawanipore, Kolkata
Posted 20 hours ago
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