We are looking for a Insurance Advisor to join our team at Axis Max Life Insurance. The role offers ₹25000 - ₹35000 and involves managing customer calls, delivering outstanding customer service related to Life Insurance. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a Others week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Insurance Advisor job
What is the eligibility criteria to apply for this Insurance Advisor job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Insurance Advisor job?
Ans: This Insurance Advisor job will have 5 working days.
Are there any charges applicable while applying or joining this Insurance Advisor job?
Ans: No, there is no fee applicable for applying this Insurance Advisor job and during the employment with the company, i.e., Axis Max Life Insurance Limited.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this Insurance Advisor role?
Ans: There is an immediate opening of 25 Insurance Advisor at Axis Max Life Insurance Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Insurance Advisor job?