Business Analyst

15,600 - 25,690 /month

Kelvin Bio Organics Private Limited

Ambattur, Chennai

Freshers in Customer Support / TeleCaller

12 Openings

Full Time

Job Highlights

Industry Type: Software & IT Services

Languages: Tamil

All Education levels

All genders

5 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Business Analyst to join our team at Kelvin Bio Organics Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹15600 - ₹25690 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Business Analyst job

What is the eligibility criteria to apply for this Business Analyst job?
Ans: The candidate should be All Education levels and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15500 - ₹25500 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Business Analyst job?
Ans: This Business Analyst job will have 5 working days.
Are there any charges applicable while applying or joining this Business Analyst job?
Ans: No, there is no fee applicable for applying this Business Analyst job and during the employment with the company, i.e., Kelvin Bio Organics Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Business Analyst role?
Ans: There is an immediate opening of 12 Business Analyst at Kelvin Bio Organics Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Business Analyst job?
Ans: This Business Analyst job has Day Shift.