Business Administrator

18,500 - 40,000 /month

Popular Group

Field job

Perinthalmanna, Malappuram

1 - 4 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Malayalam, Tamil

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Cab, Meal, Insurance, Medical Benefits

Aadhar Card

Job Description

We are looking for a Business Administrator to join our team at Popular Group. The role offers ₹18500 - ₹40000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Business Administrator job

What is the eligibility criteria to apply for this Business Administrator job?
Ans: The candidate should be All Education levels and above with 1 - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18500 - ₹40000 per month that depends on your interview. It's a Full Time job in Malappuram.
How many working days are there for this Business Administrator job?
Ans: This Business Administrator job will have 6 working days.
Are there any charges applicable while applying or joining this Business Administrator job?
Ans: No, there is no fee applicable for applying this Business Administrator job and during the employment with the company, i.e., Popular Group.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Business Administrator role?
Ans: There is an immediate opening of 25 Business Administrator at Popular Group
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Business Administrator job?
Ans: This Business Administrator job has Day Shift.