Business Development Officer

10,500 - 40,000 /month

Popular Group

Perinthalmanna, Malappuram

0 - 3 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: FMCG

Languages: Malayalam, Tamil

All Education levels

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Meal, Medical Benefits

Job Description

We are looking for a Business Development Officer to join our team at Popular Group. The role offers ₹10500 - ₹40000 and involves managing customer calls, delivering outstanding customer service related to . Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Business Development Officer job

Can freshers or experienced candidates apply for this Business Development Officer role?
Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Business Development Officer role.
What is the salary and job type for this role?
Ans : The salary for this Business Development Officer job ranges between ₹10,500-₹40,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Business Development Officer job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Perinthalmanna, Malappuram.
How many vacancies are there for this Business Development Officer job?
Ans : There are 25 vacancies for this Business Development Officer role.
Is this job open for all genders?
Ans : Yes, this Business Development Officer job is open for both male and female candidates.
What are the key responsibilities of this Business Development Officer job?
Ans : As a Business Development Officer, key responsibilities include skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Business Development Officer position is Perinthalmanna, Malappuram.
Who is the right fit for this Business Development Officer job?
Ans : A candidate having skills like Non-voice/Chat Process with 0-3 years of experience is the right fit for this Business Development Officer job.
What makes this Business Development Officer job a good opportunity?
Ans : This Business Development Officer job is a good opportunity as it offers a salary between ₹10,500-₹40,000 per month. This is a Full Time job and has 25 openings.