BPO Telecaller

14,000 - 32,000 /month*

Teleperformance

Sector-75 Mohali, Mohali

₹5,000 incentives included

0 - 6 years Experience in Customer Support / TeleCaller

Replies in 24hrs

99 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Day Shift

Job Benefits: Cab, PF

PAN Card, Aadhar Card

Job Description

We are looking for a BPO Telecaller to join team to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive ctc upto 33k and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass with good ENGLISH COMMUNICATION SKILLS. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with Rotational shifts(24*7).

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this BPO Telecaller job

What is the eligibility criteria to apply for this BPO Telecaller job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹32000 per month + Incentives that depends on your interview. It's a Full Time job in Mohali.
How many working days are there for this BPO Telecaller job?
Ans: This BPO Telecaller job will have 5 working days.
Are there any charges applicable while applying or joining this BPO Telecaller job?
Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., Teleperformance.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this BPO Telecaller role?
Ans: There is an immediate opening of 99 BPO Telecaller at Teleperformance
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this BPO Telecaller job?
Ans: This BPO Telecaller job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

5 days working

Benefits

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Skills Required

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