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International Customer Support Executive

salary 22,000 - 24,000 /month
company-logo
job companyElite Business Solution
job location Sector-75 Mohali, Mohali
job experience0 - 6 years Experience in Customer Support / TeleCaller
85 Openings
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Telecom / ISP
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 5 days working | Rotational Shift
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Job Benefits: Cab
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Job Description

We are looking for a International Customer Support Executive to join our team at TELEPERFORMANCE. The role offers ₹ 22,000 - ₹ 24,000 and involves managing customer calls, delivering outstanding customer service related to Telecom / ISP. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this International Customer Support Executive job

  1. What skills and experience do you need for this International Customer Support Executive job?
    Ans : To apply for this International Customer Support Executive job, candidates should have skills like Computer Knowledge, International Calling, Non-voice/Chat Process along with 0-6 years of experience.
  2. What salary is offered for this International Customer Support Executive job?
    Ans : The salary for this International Customer Support Executive job ranges between ₹22,000-₹24,000 per month.
  3. What shift and timings does this job follow?
    Ans : This International Customer Support Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector-75 Mohali, Mohali.
  5. How many openings are available for this position?
    Ans : There are 85 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
  7. What does the role of International Customer Support Executive involve?
    Ans : As a International Customer Support Executive, your work will involve skills like Computer Knowledge, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This International Customer Support Executive job is located in Sector-75 Mohali, Mohali.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, International Calling, Non-voice/Chat Process along with 0-6 years of experience is ideal for this International Customer Support Executive job.
  10. Why should you apply for this International Customer Support Executive job?
    Ans : This International Customer Support Executive job offers a salary between ₹22,000-₹24,000 per month. This is a Full Time opportunity and has 85 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab

Skills Required

Computer Knowledge, International Calling, Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 22000 - ₹ 24000

Contact Person

Pari Bansal

Interview Address

, Sector-75, Mohali
Posted 9 hours ago

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