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BPO Non Voice Process Executive

salary 19,800 - 43,500 /month*
company-logo
job companyVsj Industries
job location Sector-4 Belapur, Mumbai
incentive₹4,500 incentives included
job experience0 - 6 years Experience in Customer Support / TeleCaller
5 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: Cab, Insurance, PF
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Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Vsj Industries. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 19,800 - ₹ 43,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this BPO Non Voice Process Executive job

  1. What is the eligibility criteria to apply for this BPO Non Voice Process Executive job?
    Ans: The candidate should be All Education levels and above with 0 - 6 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹19500 - ₹43500 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this BPO Non Voice Process Executive job?
    Ans: This BPO Non Voice Process Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this BPO Non Voice Process Executive job?
    Ans: No, there is no fee applicable for applying this BPO Non Voice Process Executive job and during the employment with the company, i.e., Vsj Industries.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this BPO Non Voice Process Executive role?
    Ans: There is an immediate opening of 5 BPO Non Voice Process Executive at Vsj Industries
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this BPO Non Voice Process Executive job?
    Ans: This BPO Non Voice Process Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, Insurance, PF

Shift

Day

Contract Job

No

Salary

₹ 19800 - ₹ 43500

Contact Person

Ashutosh Pandey

Interview Address

, Seawoods, Mumbai
Posted 10+ days ago
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