BPO Non Voice Process Executive

18,000 - 37,000 /month*

Great Indian Career Academy

Giri Nagar, Bangalore

₹2,000 incentives included

Freshers in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: B2C Sales

Languages: Hindi, Kannada

Graduate and above

All genders

6 days working | Day Shift

Laptop/Desktop

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Great Indian Career Academy. The role offers ₹18000 - ₹37000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this BPO Non Voice Process Executive job

What is the eligibility criteria to apply for this BPO Non Voice Process Executive job?
Ans: The candidate should be Graduate and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹37000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this BPO Non Voice Process Executive job?
Ans: This BPO Non Voice Process Executive job will have 6 working days.
Are there any charges applicable while applying or joining this BPO Non Voice Process Executive job?
Ans: No, there is no fee applicable for applying this BPO Non Voice Process Executive job and during the employment with the company, i.e., Great Indian Career Academy.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this BPO Non Voice Process Executive role?
Ans: There is an immediate opening of 10 BPO Non Voice Process Executive at Great Indian Career Academy
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this BPO Non Voice Process Executive job?
Ans: This BPO Non Voice Process Executive job has Day Shift.