About Café Coffee Day:
Café Coffee Day is a prominent Indian coffeehouse chain headquartered in Bengaluru, Karnataka. Under the popular abbreviation "CCD," we are dedicated to delivering exceptional experiences to our valued guests. For years, Café Coffee Day has held a special place in the hearts of Indians as a preferred destination for enjoying coffee and engaging in meaningful conversations. To the younger generation, CCD is a vibrant hangout spot, fostering connections, conversations, and a great deal of enjoyment over steaming cups of top-quality coffee.
With a coffee heritage spanning over 140 years, CCD stands as one of Asia's largest integrated coffee companies. We manage vast coffee plantations, totaling more than 15,000 acres at our peak, making us a significant producer of Arabica coffee in Asia.
In 1996 we inaugurated our first café on Brigade Road in Bangalore. Since then, our path has been nothing short of exciting, evolving from a single café to the country's largest organized retail coffee chain and contributing to a transformation in the coffee culture of a nation traditionally inclined towards tea.
Key Responsibilities:
Greet and engage customers warmly, taking food and beverage orders with accuracy and a smile
Recommend daily specials, new arrivals, and best-selling items to boost customer satisfaction and sales
Operate POS systems for billing and handle cash/card transactions efficiently
Prepare and serve a variety of beverages (coffee, tea) and food items (sandwiches, baked goods) according to brand standards
Educate customers on different blends, brewing techniques, and equipment to enhance the guest experience
Package food and beverages for takeaway and maintain display areas
Maintain café hygiene in compliance with food safety standards
Update menu boards, promotional displays, and signage for visual appeal
Assist in up-selling and cross-selling to drive café revenue
Desired Skills & Qualifications:
Currently pursuing or completed graduation (preferred)
Strong communication and interpersonal skills
Positive, customer-focused, and team-oriented attitude
Ability to multitask and work in a high-volume, fast-paced environment
Basic knowledge of food safety and hygiene (preferred)
Willingness to learn brewing techniques and improve product knowledge
Why Join CCD?
Be part of one of India’s most iconic café brands
Friendly and supportive team culture
On-the-job training with learning and career development opportunities
Hands-on experience in customer service, F&B operations, and café management
Employee discounts and performance-based incentives