Tally Support Executive

👨‍💻 Job Title: Tech Support Executive (Tally Support)

📍 Location: Kolkata, West Bengal
💼 Job Type: Full Time (Work from Office)
🎓 Qualification: B.Com / BBA / BMS (Commerce background mandatory)
🕒 Experience: 1 – 3 Years
💰 Salary: As per industry standards (based on experience & interview performance)

💼 About the Role:

We are hiring passionate and customer-oriented Tech Support Executives who can deliver excellent Tally support services to clients. The ideal candidate should come from a commerce background, possess sound accounting knowledge, and be capable of handling technical troubleshooting with confidence.

In this role, you will interact directly with clients, assist them in using Tally ERP software, and resolve their technical or operational issues through calls, emails, or remote support. This is a great opportunity to build a stable career in a growing technology support environment.

🧩 Key Responsibilities:

• Provide technical support to Tally users via call, email, and remote sessions.

• Troubleshoot issues related to installation, configuration, and functionality.

• Guide users step-by-step in resolving queries and ensure timely problem resolution.

• Help customers with software updates, patches, and system maintenance.

• Maintain proper records of support tickets and interactions.

• Escalate complex cases to higher-level teams for resolution.

• Conduct basic user training and assistance sessions when required.

• Collaborate with the team to improve support processes and client satisfaction.

🧠 Required Skills & Competencies:

• Strong verbal and written communication skills (English & regional language).

• Proficiency in Tally ERP and understanding of accounting basics.

• Knowledge of Windows OS, networking, and remote access tools.

• Good problem-solving and analytical abilities.

• Patience, empathy, and a strong customer-first mindset.

• Teamwork, time management, and attention to detail.

🎯 Who Can Apply:

• Candidates with 1–3 years of experience in technical or Tally support.

• Freshers with commerce background and Tally knowledge may also apply.

• Must have good communication and a positive, learning attitude.

• Candidates located in or willing to relocate to Kolkata preferred.

🌟 Why Join:

• Work with a reputed Tally 5-Star Partner.

• Exposure to leading clients and real-time business environments.

• Learn and grow with continuous skill development opportunities.

• Supportive work culture with career growth potential.

• Opportunity to enhance both technical and accounting skills.

📧 To Apply, Send Your Resume:
mahima.hr@prestigerecruiters.org
hr@prestigerecruiters.org

📞 For More Details, Contact:
Mahima – +91 9311974436
Sankalp – +91 8924917152

⚠️ Important Note:
🎓 Candidates must have a Commerce background — B.Com / BBA / BMS qualification is mandatory.
💻 Applicants should also have experience in Tech Support (Tally) or strong knowledge of Tally ERP and accounting fundamentals.

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 4 years of experience.

More about this Tally Support Executive job

1. What is the eligibility criteria to apply for this Tally Support Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Tally Support Executive job?
   Ans: This Tally Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Tally Support Executive job?
   Ans: No, there is no fee applicable for applying this Tally Support Executive job and during the employment with the company, i.e., Prestige Recruiters (opc) Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Tally Support Executive role?
   Ans: There is an immediate opening of 99 Tally Support Executive at Prestige Recruiters (opc) Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Tally Support Executive job?
   Ans: This Tally Support Executive job has 09:00 AM - 06:00 PM timing.