Telecalling Assistant

15,000 - 23,000 /month*

Ankita Enterprises

A J C Bose Road, Kolkata

₹3,000 incentives included

Freshers in Customer Support / TeleCaller

5 Openings

Incentives included

Part Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Healthcare

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, Medical Benefits

Internet Connection, Aadhar Card, Bank Account

Job Description

We are looking for a Telecalling Assistant to join our team at . The role offers ₹15000 - ₹23000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecalling Assistant job

What is the eligibility criteria to apply for this Telecalling Assistant job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹23000 per month + Incentives that depends on your interview. It's a Part Time job in Kolkata.
How many working days are there for this Telecalling Assistant job?
Ans: This Telecalling Assistant job will have 6 working days.
Are there any charges applicable while applying or joining this Telecalling Assistant job?
Ans: No, there is no fee applicable for applying this Telecalling Assistant job and during the employment with the company, i.e., Ankita Enterprises.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecalling Assistant role?
Ans: There is an immediate opening of 5 Telecalling Assistant at Ankita Enterprises
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecalling Assistant job?
Ans: This Telecalling Assistant job has Day Shift.