Operation Manager

Job description:

Role Overview

We are seeking an experienced and proactive Operations Manager to oversee daily business operations, warehouse and logistics management, vendor coordination, and ensure process efficiency. The ideal candidate should have a strong background in e-commerce operations, problem-solving ability, and leadership skills to manage a growing team.

Key Responsibilities:

1.Warehouse & Inventory Management

Oversee day-to-day warehouse operations ensuring accuracy in inventory and timely dispatch of orders.

Implement stock control systems to minimize discrepancies and damages.

Monitor inbound and outbound shipments.

2.Order & Logistics Management

Ensure timely order processing and delivery across platforms (Amazon, Flipkart, etc.).

Coordinate with courier/logistics partners to resolve delivery issues.

Track performance metrics such as delivery time, returns, and fulfillment rate.

3.Vendor & Procurement Coordination

Coordinate with vendors/suppliers for timely procurement of materials.

Negotiate pricing and contracts to optimize costs.

Maintain strong vendor relationships to ensure uninterrupted supply.

4.Process & Quality Control

Develop and implement SOPs to streamline operations.

Work closely with the Quality Analyst to ensure product quality before dispatch.

Identify process gaps and drive continuous improvement.

5.Team Management & Reporting

Lead, train, and manage warehouse and operations staff.

Monitor KPIs and prepare operational performance reports for management.

Foster a culture of accountability and efficiency in the operations team.

Key Skills & Competencies

• Strong knowledge of e-commerce operations, warehouse, and logistics.

• Ability to manage and optimize inventory systems.

• Vendor management and negotiation skills.

• Analytical and problem-solving abilities.

• Excellent leadership and people management skills.

• Proficiency in MS Excel, Pivot Table, V-lookup ,Google Sheets, and ERP tools (if any).

Qualifications & Experience

• Bachelor’s degree in Business Administration, Supply Chain, Operations, or related field.

• Minimum 1 years of experience in operations management (preferably in e-commerce/FMCG/retail).

• Experience in handling Amazon, Flipkart, and other e-commerce portals is a plus.

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 3 years of experience.

More about this Operation Manager job

1. What is the eligibility criteria to apply for this Operation Manager job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹40000 per month that depends on your interview. It's a Full Time job in Faridabad.
3. How many working days are there for this Operation Manager job?
   Ans: This Operation Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Operation Manager job?
   Ans: No, there is no fee applicable for applying this Operation Manager job and during the employment with the company, i.e., Special You.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Operation Manager role?
   Ans: There is an immediate opening of 1 Operation Manager at Special You
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Operation Manager job?
   Ans: This Operation Manager job has 09:00 AM - 06:00 PM timing.