Operation Manager

A Sales Operations Manager optimizes sales team efficiency by managing processes, technology (like CRMs), and data analysis to drive revenue growth, focusing on forecasting, reporting, and streamlining workflows, ensuring sales strategies align with business goals through collaboration with sales, marketing, and finance. Key duties include improving sales processes, managing CRM, analyzing data, forecasting, and supporting enablement, requiring strong analytical, technical, and communication skills. 

Key Responsibilities

• Process Optimization: Develop, implement, and refine sales processes, workflows, and best practices to enhance efficiency. 

• Technology Management: Administer and optimize the CRM (e.g., Salesforce, HubSpot) and other sales tech stack tools. 

• Data Analysis & Reporting: Analyze sales data, build reports, create dashboards, and provide insights to guide strategy. 

• Sales Forecasting: Develop accurate sales forecasts and support strategic planning. 

• Enablement: Support sales training, onboarding, and provide resources to the sales team. 

• Collaboration: Work with marketing, finance, and other departments to align goals and ensure seamless operations. 

• Performance Management: Monitor sales performance metrics and identify areas for improvement. 

Essential Skills & Qualifications

• Technical Proficiency: Expertise in CRM systems, BI tools (Tableau, Looker), and Microsoft Excel/Google Sheets. 

• Analytical Skills: Strong ability to interpret data and translate insights into actionable strategies. 

• Strategic Thinking: Develop and execute plans that support overall business objectives. 

• Leadership & Communication: Ability to lead, motivate, and communicate effectively across teams. 

• Education: Bachelor's degree in Business, Marketing, or a related field often preferred. 

Key Tools

• CRM: Salesforce, Microsoft Dynamics.

• BI/Analytics: Tableau, Looker, Power BI.

• Productivity: Microsoft Excel, Google Sheets, Asana, Jira.

• Sales Engagement: Outreach, Salesloft. 

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 2 years of experience.