Operation Manager

Core Responsibilities

• Operational Efficiency: Developing, implementing, and reviewing operational policies, procedures, and best practices to improve performance.

• Team Leadership: Recruiting, training, supervising, and mentoring staff, including performance management.

• Budget & Financial Management: Managing operational budgets, forecasting, and analyzing financial data to improve profitability.

• Process Improvement: Utilizing data analysis to identify opportunities for improvement and implementing Lean methodologies (e.g., Kaizen).

• Compliance & Risk Management: Ensuring compliance with industry regulations and mitigating operational risks.

• Supply Chain/Vendor Management: Coordinating with vendors and overseeing procurement or inventory.

• Quality Control: Monitoring key performance indicators (KPIs) to ensure quality standards are met. [1, 2, 3, 4, 5, 6, 7, 8, 9]

Required Skills & Qualifications

• Experience: Proven experience as an Operations Manager or similar leadership role.

• Analytical Skills: Strong background in data/analytics, KPI tracking, and proficiency in tools like Excel.

• Leadership: Excellent team leadership, coaching, and interpersonal skills.

• Communication: Strong verbal and written communication abilities.

• Problem-Solving: Ability to resolve operational issues and manage multiple priorities in a fast-paced environment.

• Education: Bachelor's degree in Business Administration, Operations Management, or a related field (often required). [1, 2, 3, 4, 5, 6, 7]

• It is a Full Time Sales / Business Development job for candidates with 1 - 2 years of experience.