Ecommerce Operations Executive

Job Title: E-commerce Executive – Logistics & Warehouse Operations
Location: Vasai
Job Type: Full-Time
Experience: 1–3 years
Industry: E-commerce, Logistics, Supply Chain

About the Role:

We are looking for a proactive and detail-oriented E-commerce Executive with hands-on experience in logistics and warehouse operations. This role bridges the gap between backend warehouse workflows and front-end e-commerce order fulfillment. You will play a vital role in ensuring timely, accurate, and efficient order processing, inventory management, and logistics coordination to deliver a seamless customer experience.

Key Responsibilities:

1. Order Management & Fulfillment

• Process and manage online orders across platforms like Shopify, Amazon, Flipkart, and internal systems.

• Coordinate with warehouse teams for picking, packing, and timely dispatch of orders.

• Monitor and ensure accurate and on-time delivery; track shipments and resolve order issues.

2. Inventory & Stock Handling

• Monitor real-time inventory levels and sync data across platforms.

• Collaborate with warehouse teams to reconcile inventory and investigate stock discrepancies.

• Support cycle counts, physical stock audits, and reporting.

3. Logistics Coordination

• Coordinate pickups and deliveries with courier partners and 3PL providers.

• Track logistics and provide timely delivery updates to internal teams and customers.

• Manage reverse logistics, return pickups, and damaged product workflows.

4. Platform & System Support

• Update product listings, availability, and order status across e-commerce portals.

• Use WMS, ERP, or Excel-based systems to manage order flows and inventory data.

• Generate and analyze reports on order dispatches, delivery KPIs, and return metrics.

5. Operational Support

• Assist in streamlining operational processes between warehouse and e-commerce teams.

• Provide order and logistics information to support the customer service team.

• Maintain courier performance logs and fulfillment efficiency records.

Candidate Requirements:

• Graduate in Commerce, Logistics, Supply Chain Management, or a related field.

• 1–3 years of hands-on experience in e-commerce operations, especially involving warehouse or logistics functions.

• Proficient in Microsoft Excel, Google Sheets, and familiar with inventory/order management systems.

• Working knowledge of courier and logistics platforms like Delhivery, Blue Dart, Shiprocket, etc.

• Strong organizational, analytical, and multitasking abilities.

• Good verbal and written communication skills.

Preferred Qualifications:

• Experience with tools like Unicommerce, Zoho Inventory, or similar platforms.

• Understanding of e-commerce workflows such as SLA adherence, RTO (Return to Origin) management, and fulfillment metrics.

• Ability to thrive in a fast-paced, high-growth environment.

To Apply:

Interested candidates Are requested to revert back with their updated CV and the below details on

M: +91 8450999134

E: adiba@zodiachrc.com

• It is a Full Time Back Office / Data Entry job for candidates with 6 months - 3 years of experience.

More about this Ecommerce Operations Executive job

1. What is the eligibility criteria to apply for this Ecommerce Operations Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹16000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Ecommerce Operations Executive job?
   Ans: This Ecommerce Operations Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Ecommerce Operations Executive job?
   Ans: No, there is no fee applicable for applying this Ecommerce Operations Executive job and during the employment with the company, i.e., ZODIACHR CONSULTANTS INDIA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Ecommerce Operations Executive role?
   Ans: There is an immediate opening of 3 Ecommerce Operations Executive at ZODIACHR CONSULTANTS INDIA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Ecommerce Operations Executive job?
   Ans: This Ecommerce Operations Executive job has 09:00 AM - 06:00 PM timing.