Collection Executive

Collection Executive (Logistics / Transport)

1. Timely Collection of Payments

• Ensure on-time collection of freight bills from clients as per agreed credit terms

• Achieve monthly collection targets assigned by management

• Follow up for outstanding invoices through calls, emails, and visits

2. Outstanding & Aging Control

• Monitor daily outstanding reports and customer-wise aging

• Reduce overdue amounts and improve cash flow

• Escalate long-pending cases to seniors with proper documentation

3. Billing & Documentation Coordination

• Coordinate with billing and operations team for:

  • Correct invoices

  • POD (Proof of Delivery)

  • LR / GR copies

• Ensure error-free documentation to avoid payment delays

4. Customer Coordination

• Maintain professional relationships with customers/accounts teams

• Resolve billing disputes or discrepancies in coordination with internal teams

• Communicate payment status clearly with customers

5. MIS & Reporting

• Prepare and submit:

  • Daily collection report

  • Weekly outstanding report

  • Customer-wise payment status

• Update collection details in ERP / LMS / Excel accurately

6. Compliance with Credit Policy

• Adhere to company credit policy and payment terms

• Ensure no unauthorized credit extensions

• Support management in credit limit review of customers

7. Cash / Cheque / Online Payment Handling

• Collect and submit cash/cheques on the same day (if applicable)

• Ensure proper acknowledgment and receipt issuance

• Coordinate for NEFT/RTGS confirmations

8. Dispute & Recovery Support

• Assist in legal or recovery process for chronic defaulters

• Maintain proper follow-up records for recovery cases

9. Audit & Record Maintenance

• Maintain complete records of invoices, receipts, and follow-ups

• Support internal and external audits related to receivables

10. Performance & Process Improvement

• Suggest improvements to reduce payment cycle time

• Maintain ethical conduct and professionalism at all times

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 3 years of experience.