Job Title: Operations Executive FTL (Full Truck Load) Logistics Location: New Delhi Department: Operations Reports To: General Manager / Director of Logistics
Job Summary:
We are looking for a dynamic and results-driven Operations Executive to lead and optimize our Full Truck Load (FTL) logistics operations. The ideal candidate will be responsible for ensuring the seamless execution of end-to-end freight movement, managing fleets, drivers, and third-party logistics partners, and driving operational efficiency and customer satisfaction.
Key Responsibilities:
Lead daily FTL operations including route planning, dispatch, tracking, and timely delivery of consignments.
Optimize truck utilization and turnaround time to maximize cost-efficiency.
Monitor driver performance, fuel usage, and vehicle maintenance schedules.
Manage relationships with clients, vendors, and transport partners to ensure SLA adherence.
Maintain visibility and control of shipments using TMS and GPS-based systems.
Ensure full compliance with transportation laws and EHS (Environment, Health & Safety) regulations.
Analyze operational KPIs and generate performance reports with improvement action plans.
Collaborate with the sales and customer service teams to resolve escalations and ensure service excellence.
Recruit, train, and manage a team of dispatchers, coordinators, and support staff.
Identify opportunities to implement automation, digital tools, or route optimization strategies.
Requirements:
Proven experience (5+ years) in logistics, preferably in FTL or freight transport operations.
Strong understanding of transport regulations, fleet management, and logistics technology.
Excellent leadership, problem-solving, and decision-making skills.
Proficiency in TMS, GPS tracking, route planning, and Excel/reporting tools.
Ability to work under pressure in a fast-paced environment.
Bachelors degree in Logistics, Operations, Supply Chain Management, or related field.
Preferred Qualifications:
Experience working with major transport aggregators or tech-enabled logistics platforms.
Knowledge of regional and national freight corridors.
Familiarity with vehicle leasing and vendor negotiations.
Work Conditions:
Full-time role with on-call availability during peak operations.
Field visits may be required for fleet audits, vendor management, and operational supervision