Export Coordinator

Job Summary

We are looking for a Sales Executive to manage the complete order lifecycle — from receiving customer orders to ensuring timely dispatch. The ideal candidate will act as a bridge between customers, production, and logistics teams to ensure smooth execution, high customer satisfaction, and on-time delivery.

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Key Responsibilities

1. Customer Coordination

• Maintain regular communication with existing customers for new orders, order confirmations, and delivery updates.

• Understand customer requirements, pricing, and delivery schedules to ensure accurate order entry.

• Share order acknowledgments, proforma invoices, and dispatch details promptly.

• Handle basic post-sales customer support (queries, complaints, and feedback).

2. Order Processing

• Coordinate internally with the production team to check feasibility and delivery timelines.

• Create and manage sales orders in the ERP system.

• Ensure all required documents (POs, proformas, invoices, packing lists, etc.) are correctly generated and approved.

• Track order status and proactively communicate updates or delays to customers.

3. Production & Logistics Coordination

• Follow up with the production department for urgent or priority orders.

• Work closely with logistics to plan dispatch schedules and shipment tracking.

• Ensure dispatches are made as per customer requirements (labels, documents, packaging, mode of transport).

• Resolve bottlenecks between departments to maintain smooth operations.

4. Sales Support & Reporting

• Assist the Sales Manager in identifying repeat order potential and new opportunities with existing clients.

• Maintain a customer database and order tracking sheet for follow-up and reporting.

• Prepare daily/weekly MIS reports on order status, pending orders, and dispatch performance.

• Support in ensuring timely payments by coordinating with accounts and customers.

• It is a Full Time Warehouse / Logistics job for candidates with 6 months - 6+ years Experience.

More about this Export Coordinator job

1. What is the eligibility criteria to apply for this Export Coordinator job?
   Ans: The candidate should be Graduate and above and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹50000 per month that depends on your interview. It's a Full Time job in Jalandhar.
3. How many working days are there for this Export Coordinator job?
   Ans: This Export Coordinator job will have 6 working days.
4. Are there any charges applicable while applying or joining this Export Coordinator job?
   Ans: No, there is no fee applicable for applying this Export Coordinator job and during the employment with the company, i.e., Krome Dispense Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Export Coordinator role?
   Ans: There is an immediate opening of 1 Export Coordinator at Krome Dispense Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Warehouse / Logistics job.
8. What are the timings of this Export Coordinator job?
   Ans: This Export Coordinator job has Day Shift.