Restaurant Captain

Role Summary

The Restaurant Captain is responsible for ensuring smooth daily operations of the outlet, maintaining service quality, guiding the service team, and ensuring customer satisfaction. The role requires leadership, product knowledge, and the ability to train and motivate the team on service standards.

Key Responsibilities

Customer Service & Experience

• Welcome and greet customers warmly.

• Ensure quick, polite, and accurate order service.

• Resolve customer queries and complaints professionally.

• Maintain positive guest relationships and ensure repeat patronage.

Team Supervision

• Guide and supervise service crew during shift.

• Ensure team follows SOPs, recipes, hygiene, and grooming standards.

• Provide on-the-job training to new staff.

• Allocate duties and manage shift planning.

Operational Excellence

• Ensure proper order taking & KOT accuracy.

• Monitor preparation and serving time to ensure Quick Service standards.

• Ensure correct portioning and consistent product presentation.

• Lead Clean-As-You-Go culture and maintain outlet hygiene.

Inventory & Cash Handling

• Monitor stock levels of ingredients, packaging, and disposables.

• Coordinate with store manager for indenting / stock refills.

• Ensure billing accuracy and oversee cash handling during the shift.

• Check DRS entries and follow the proper closing process.

Audit & Compliance

• Ensure compliance with Food Safety, Hygiene, and Basil standards.

• Maintain MRD records, temperature logs, cleanliness checklists, and pest control logs.

• Support internal audits and take corrective actions promptly.

• It is a Full Time Waiter / Steward job for candidates with 0 - 6+ years Experience.

More about this Restaurant Captain job

1. What is the eligibility criteria to apply for this Restaurant Captain job?
   Ans: The candidate should be All Education levels and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Restaurant Captain job?
   Ans: This Restaurant Captain job will have 6 working days.
4. Are there any charges applicable while applying or joining this Restaurant Captain job?
   Ans: No, there is no fee applicable for applying this Restaurant Captain job and during the employment with the company, i.e., Healthlicious Basil Foodtech Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Restaurant Captain role?
   Ans: There is an immediate opening of 30 Restaurant Captain at Healthlicious Basil Foodtech Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Waiter / Steward job.
8. What are the timings of this Restaurant Captain job?
   Ans: This Restaurant Captain job has 09:00 AM - 06:00 PM timing.