Telesales

Key Responsibilities

• Handle inbound and outbound calls from customers interested in car care services

• Explain services such as PPF, Ceramic Coating, Detailing, and Window Tinting clearly to customers

• Understand customer requirements and recommend suitable car protection packages

• Convert enquiries into confirmed appointments / sales

• Maintain accurate customer details and follow-ups in CRM or records

• Coordinate with the operations team for slot booking and service scheduling

• Achieve daily and monthly sales and conversion targets

• Address customer queries, objections, and basic after-service follow-ups

• Ensure high levels of customer satisfaction and professionalism

Required Skills & Qualifications

• 6 months – 3 years of experience in telesales / inside sales / customer support

• Excellent communication skills in English (regional language is an added advantage)

• Sales-oriented mindset with strong convincing and negotiation skills

• Basic knowledge of automobiles or interest in car care services (training will be provided)

• Ability to handle multiple calls and follow-ups

• Comfortable working with targets and performance metrics

Preferred Skills

• Experience in automotive, car accessories, car detailing, or service advisory roles

• Familiarity with CRM tools or lead management systems

• Customer-first attitude with problem-solving skills Working Hours & Benefits

• Day shift

• Fixed salary + attractive incentives

• Training on car care products and services

• Growth opportunities in a fast-growing automotive brand

• Friendly and supportive work environment

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 4 years of experience.